Visiting Safely in Times of Coronavirus

With the spread of the new coronavirus, we all need to take more precautions wherever we go. When you visit Kyoto, be sure to observe proper precautions like the travel etiquette below, follow local guidelines, and if needed, consult with the special hotlines below.

Etiquette While Traveling

Come Visit Us Safely

To all visitors to Kyoto

There is no need for elevated concern, so please remain calm and abide by the following points:

  • Wash your hands thoroughly
  • Please observe coughing etiquette (covering your mouth and nose)
  • Avoid large crowds

These should be carried out alongside any other measures you would normally take to protect yourself against influenza.

Kyoto Novel Coronavirus Medical Consultation Center(24/7 support)

If you think that you might be infected with COVID-19 while you’re in Kyoto Prefecture, please contact the following telephone service desk before visiting a medical institution.Please access further details from the URL below.

  • Operating hours: 24/7 support
  • Telephone number: 075-414-5487
    <Supported languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai>
    *Vietnamese support is only available from 10:00 - 20:00
    *Thai support is only available from 9:00 - 18:00

Points to note

  • When visiting a medical institution, please make sure to wear a mask.
  • Please inform the “Kyoto Novel Coronavirus Medical Consultation Center” whether or not you have overseas travel insurance.

Japan National Tourism Organization Visitor Hotline

Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Please feel free to call for tourist information or assistance in case of accidents or emergencies, including coronavirus. Support is available in English, Chinese, and Korean. Please contact them using the following number: 050-3816-2787

More information from Kyoto Prefecture

Click below for more information from Kyoto Prefecture on COVID-19, and for other useful links.

Stickers indicating businesses observing coronavirus precautions

Called together by the Kyoto City Tourism Association, 23 tourism-related organizations in Kyoto Prefecture have established guidelines for realizing a new style of sightseeing in Kyoto during the era of COVID-19. Kyoto-issued stickers like the one below indicate Kyoto businesses that are observing coronavirus precautions based on these guidelines.

Stickers indicating businesses observing coronavirus precautions

Video: A New Style of Kyoto Tourism

These unusual times have helped us to realize a new form of tourism in Kyoto. To ensure that everyone can enjoy a safe and enjoyable trip while COVID-19 is at large, we ask that you make your trip to Kyoto observing these new styles of travel etiquette.